The Town of Abingdon, Virginia is dedicated to making the necessary investments in Information Technology to facilitate Technology, providing a return of investment through municipal services.

The Primary Goals of the Computer Technology Department Are:

• To make various forms of communication available to the Town Departments in a secure and reliable environment.
• Maintain an infrastructure to facilitate these communications.
• Provide technology based services to the residents and departments of the Town.

Specific Responsibilities of the Computer Technology Department:

• Network Administration: deployment, maintenance and monitoring of active network gear: switches, routers, firewalls, etc. Network administration commonly includes activities such as network address assignment, assignment of routing protocols and routing table configuration as well as configuration of authentication and authorization – directory services.
• System Administration: A system administrator's responsibilities typically include:
  • Performing backups of data.
  • Applying operating system updates, and configuration changes.
  • Installing and configuring new hardware/software.
  • Adding/deleting/modifying user account information, resetting passwords, etc.
  • Answering technical queries.
  • Responsibility for security.
  • Responsibility for documenting the configuration of the system.
  • Troubleshooting any reported problems.
  • System performance tuning.
  • Keeping the network up and running.
• Website Management: Work with website contractor to provide the cleanest, most user-friendly site possible. Ensure that content provided is reliable, and consists of data that is current.