Abingdon, Virginia
Town Hall
133 W. Main St
Abingdon, VA 24210
Phone:(276) 628-3167

Town Contacts

Town Council


Thinking of a Visit?


Around the Town


How Can We Help?


If you are already registered:
Click Here to Report Your Issue

To report a technical issue to the Abingdon Information Technologies Department:

From the Abingdon.com website, click on the button in the left-side column that says “Tech Support”, and you will be
directed to the Bridge Trak login screen.

If you are a new user (first time),

Click “Register”
Complete the form to which you will be directed.

Once registered, or for registered users,

Enter your username and password and click “Submit”.

To report an issue,

Click on the menu in the upper-left corner that says
“Issues” and select the option
“Submit New Issue”.
Your issue number is given automatically and your customer name is entered by default as you are logged in.
In the “Summary” text box, enter the details of your issue. BE AS SPECIFIC AS POSSIBLE WHEN REPORTING AN ISSUE.

When you have completed the summary of your issue,
Click “Save” and the issue will be sent to us.
Expect to receive a phone call or email from one of the I.T. staff as soon as we are able to address your issue.

Click Here to Report Your Issue